Terms of Use.

01Service Provider

Runome is operated by:

02Description of the Service

These Terms apply to the Runome iOS application, the Runome Android application, the runome.com website and related Runome services.

Runome provides running analytics, training trends, run quality scoring, training load estimates, route and stream analysis, sleep and recovery comparisons, and other fitness insights based on data imported from supported services.

Runome works with a range of supported devices and data sources, with additional integrations added over time.

Runome provides informational fitness analytics only.

Runome is for fitness and training analysis only. It is not a medical device and should not be used to diagnose, prevent, treat, or monitor any disease or medical condition.

From time to time, Runome may offer functionality that is specifically labeled as beta, preview, or experimental. Such labeled beta features may be incomplete, produce incorrect results, or be modified or removed without notice. Features that are not specifically labeled as beta are Runome's ordinary product functionality and produce fitness estimates rather than medical or diagnostic results.

03Eligibility

You must be at least 16 years old to use Runome. Registration requires confirmation that you meet this minimum age.

If Runome learns that an account has been created by a person under 16, that account and associated personal data will be deleted.

04User Accounts and Connected Services

To use Runome, you may connect supported devices and data sources such as fitness platforms, wearables, and health or recovery data sources.

You are responsible for:

• Maintaining the security of your Runome account and your connected accounts
• Ensuring that you have the right to share data from connected services
• Complying with the terms of those third-party services

Runome does not control and is not responsible for third-party platforms or their availability, accuracy, or data practices.

05Connected Services and Third-Party Data

Runome depends on third-party services for imported data. These services may change APIs, limit access, delay syncs, provide incomplete data, or become unavailable.

Runome is not responsible for missing, delayed, inaccurate, or unavailable third-party data, including missing GPS routes, missing activity streams, delayed webhooks, incorrect calories, rate-limited syncs, or provider downtime.

Runome may limit, suspend, modify, or remove integrations or related functionality if required by third-party provider agreements, API restrictions, platform policies, technical limitations, or security requirements.

06Health and Fitness Data Sources

If you choose to connect a supported health or fitness data source, Runome will access only the categories of data you authorize. This data is used only to provide app functionality and analytics.

Runome does not use this data for advertising, marketing, or sale to third parties.

07Sleep and Recovery Data

Sleep and recovery data imported from supported data sources is informational only and should not be used as medical advice or as a diagnosis of sleep, recovery, or health conditions.

08User Data Ownership

You retain ownership of your activity, health, sleep, and account data.

By using Runome, you grant Runome a limited right to process that data only as needed to provide, maintain, secure, and improve the service.

09Acceptable Use

You agree to use Runome only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the service for any unlawful or harmful purpose
• Attempt to reverse engineer, modify, or interfere with the service
• Misuse the service in a way that could impair its availability or security
• Scrape, bulk export, probe, attack, overload, bypass rate limits, misuse APIs, or attempt unauthorized access to Runome or connected provider systems

10Analytics and Training Disclaimer

Runome analyzes activity, health, route, stream, and sleep/recovery data using automated methods to generate metrics, trends, scores, and insights.

Metrics such as VO₂max, Training Status, CTL, ATL, TSB, TRIMP, HR Cost, aerobic efficiency, decoupling, Run Quality, fatigue, and sleep-to-run correlations are estimates. They may be inaccurate, incomplete, delayed, or unsuitable for your personal circumstances.

Automated insights, classifications, trends, and correlations may contain errors, false positives, incorrect interpretations, delayed processing, or incomplete conclusions.

Runome is for fitness information only. It is not a medical device and does not provide medical advice, diagnosis, treatment, injury prevention, or safety guidance.

You are responsible for your own training decisions. You should consult a qualified professional before making major changes to training, racing, injury recovery, or health-related behavior.

11Intellectual Property

All rights, title, and interest in the Runome application, including software, design, logos, text, and analytics models, are owned by Business League Oy or its licensors.

You are granted a limited, non-exclusive, non-transferable right to use Runome for your own lawful fitness and training purposes.

Runome and Business League Oy retain ownership of the service, software, analytics methodologies, scoring systems, models, visualizations, aggregated non-identifiable platform insights, and all related intellectual property rights.

You may not copy, distribute, sell, or exploit any part of the service without prior written permission.

12Availability and Changes

Runome is provided on an as-is and as-available basis.

We may:

• Modify or discontinue features
• Update or suspend the service
• Release functionality that is specifically labeled as beta or experimental

We do not guarantee uninterrupted or error-free operation.

13Account Deletion and Disconnection

You may disconnect supported services at any time from within the app.

Users may permanently delete their Runome account from within the mobile application or submit a request through https://runome.com/delete-account.

Deletion removes the account and associated user-owned data except for information that Business League Oy must retain for legal, accounting, security, fraud-prevention or legal-claims purposes.

Deleting a Runome account does not cancel an Apple App Store, Google Play or website subscription. Recurring billing must be cancelled through the service where the purchase was made.

14Termination

You may stop using Runome at any time.

We may suspend or terminate access to the service if:

• These Terms are violated
• Required by law
• Necessary to protect the service or users

Where reasonably possible, Runome will provide the reason for a suspension or termination and, unless an urgent security, legal, or safety concern requires immediate action, will give reasonable prior notice and an opportunity to respond. Users may contact support@runome.com to appeal a suspension or termination.

If an account is terminated while an active App Store subscription is in place, the App Store subscription is not automatically cancelled and continues to be managed through the user's Apple Account. Access to Runome Club features stops when the account is terminated or when the applicable paid period ends, whichever occurs first. Refund eligibility is governed by Apple's policies and applicable mandatory consumer law.

Termination does not affect rights or obligations that by their nature should survive termination.

15Runome Club Mobile Store Subscriptions

Runome Club may be offered through the Apple App Store in the Runome iOS application and through Google Play in the Runome Android application. Available plans may include monthly or annual auto-renewable subscriptions. The exact price, billing period, included features, free trial and introductory offer are displayed before the user confirms a purchase.

For purchases made through the Apple App Store, payment is charged to the user's Apple Account. Apple manages billing, renewal, cancellation and applicable refund requests.

For purchases made through Google Play, payment is charged through the user's Google Play account. Google Play manages billing, renewal, cancellation and applicable refund requests.

Mobile subscriptions renew automatically unless the user cancels them through the applicable store before the end of the current billing period. Removing the application, disconnecting a data provider or deleting a Runome account does not automatically cancel a mobile-store subscription.

Users can manage subscriptions through:

• Apple: https://apps.apple.com/account/subscriptions
• Google Play: https://play.google.com/store/account/subscriptions

Deleting a Runome account may end access to account-linked Runome Club features, but billing can continue until the user separately cancels the subscription through Apple or Google Play.

Runome does not process complete payment-card details for mobile-store purchases. Refunds and billing disputes for those purchases are handled by Apple or Google according to the applicable store's rules and mandatory consumer law.

"Lifetime" in "Runome Club Lifetime" refers to the operational lifetime of the Runome service provided by Business League Oy, not the lifetime of the user. The Lifetime entitlement remains valid for as long as Runome is operated and Runome Club continues to be offered. If Runome or Runome Club is discontinued, the Lifetime entitlement ends at that time, subject to the advance notice and mandatory consumer protection provisions described in these Terms.

A "Restore Purchases" option is available inside Runome for users who need to restore an active subscription on a new device or after reinstalling the app.

Where Runome materially reduces paid features, materially changes the price of an existing subscription, or discontinues Runome Club, users will be notified in advance through the application, by email, or by other appropriate means, and may cancel their subscription through the applicable store in accordance with the above.

15AWebsite Purchases and Merchant of Record

Purchases made on the Runome website, including Runome Club Lifetime, are sold by Business League Oy and processed by Stripe Payments Europe, Ltd. ("Stripe"), which acts as the payment processor. Stripe handles checkout, payment processing, fraud screening, and — on Business League Oy's behalf — sales tax and VAT calculation, collection and remittance, invoicing, refunds, and chargebacks for website orders.

By completing a website purchase, the buyer additionally agrees to Stripe's Consumer Terms of Service and acknowledges Stripe's Privacy Policy, which govern the payment mechanics of the order.

Refund requests for website purchases should be sent to support@runome.com. Refund handling is described in more detail in the Runome Refund Policy.

Runome Club Lifetime grants a personal, non-transferable entitlement to Runome Club features for the operational lifetime of the Runome service provided by Business League Oy, and not for the lifetime of the user. The entitlement is tied to the Runome account it is activated on and cannot be transferred, resold, or gifted. If the associated Lifetime order is refunded or charged back, the Lifetime entitlement is revoked. Runome may make reasonable, non-material changes to Runome Club features over time; material reductions in paid features are addressed in the preceding section.

16App Store Terms

The licence to use the Runome iOS application is granted under Apple's Standard End User Licence Agreement (Standard EULA), which is incorporated by reference into these Terms in respect of the iOS application. Where a term of these Terms and Apple's Standard EULA conflict specifically in relation to the iOS application licence, the Standard EULA prevails to the extent of that conflict. These Terms otherwise govern the Runome account and the Runome service.

Apple is not a party to these Terms and is not responsible for the Runome application, its content, maintenance, support, warranties, product liability, or claims relating to the application, except to the extent required by applicable law. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the provisions of these Terms relating to the iOS application against the user as a third-party beneficiary.

If Runome is offered through additional distribution platforms in the future, those platforms' terms may also apply and are addressed separately at the point of distribution.

16AGoogle Play Terms

The Runome Android application is distributed through Google Play. Use of Google Play and purchases processed by Google are also subject to the applicable Google Play terms. Google is not responsible for Runome's content, analytics, account management or connected-provider services except to the extent required by applicable law.

17Limitation of Liability

To the maximum extent permitted by applicable law, and subject to the paragraph below on non-excludable liability, Business League Oy shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of data, loss of training information, loss of performance results, or interruption of service, arising from reliance on analytics, metrics, classifications, insights, trends, or recommendations provided through Runome.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

In particular, these Terms do not exclude or limit liability for: (a) death or personal injury caused by Business League Oy's negligence; (b) fraud or fraudulent misrepresentation; (c) intentional misconduct or gross negligence; (d) mandatory consumer remedies, statutory warranties, and other consumer rights that cannot be excluded or restricted under the mandatory law of the user's country of residence; or (e) any other liability that under applicable law cannot be limited.

18User Content and Social Features

Runome allows users to create and share certain content within the service, such as a public handle, profile picture, run names, tags, challenge participation, and shared activity summaries with accepted friends.

You retain ownership of the content you provide. By using social features, you grant Runome a limited, non-exclusive, worldwide, royalty-free licence to host, store, transmit, and display that content solely to operate the specific Runome features you have chosen to use (for example, showing your profile picture to accepted friends or your progress to other participants in a challenge you have joined).

You are responsible for the content you provide. You agree not to submit content that is unlawful, infringing, harassing, threatening, hateful, sexually explicit, misleading in a way that could harm others, or that impersonates another person. Handles and profile pictures must not include content that violates these standards.

Users may report content or another user through the in-app reporting tools where available, or by contacting support@runome.com. Runome may remove content, restrict features, or suspend accounts that violate these standards, subject to the notice and appeal process described in the "Termination" section.

19Governing Law and Jurisdiction

These Terms are governed by the laws of Finland, without regard to conflict of law principles.

If you use Runome as a consumer, you retain the protection of the mandatory provisions of the law of your country of residence and may bring proceedings in the competent courts of that country. Where consumer protection law does not otherwise apply, disputes shall be resolved by the competent courts of Finland.

20Changes to These Terms

We may update these Terms from time to time. Each version is identified by an effective date and version identifier shown at the top of this page.

Non-material updates, such as clarifications and formatting changes, take effect when the updated Terms are published. Material changes will be communicated in advance through the application, by email, or by other appropriate means. Where required by applicable law or platform requirements, users may be asked to review and accept the updated Terms in the application before continuing to use the affected features. The accepted version is recorded together with the acceptance date.

21Contact Information