Delete your Runome account.

01Request account deletion

You can permanently delete your Runome account inside the Runome application. If you no longer have access to the app, use the button below to send a deletion request by email.

Request account deletion

If your device does not have an email application configured, send the request manually to support@runome.com with the subject "Runome account deletion request".

How deletion works

1. Send the request from the email address associated with your Runome account.
2. Runome will verify that you control the account. We may send a verification link or ask you to confirm the request.
3. After verification, Runome will permanently delete the account and associated user-owned data.
4. Runome will send confirmation when the deletion has been completed.

Never send your password, Google password, Apple password, verification code or connected-provider credentials to Runome.

02Data that is deleted

Account deletion includes:

• Runome account and profile
• Email address and authentication records that are not legally required
• Runs, workouts and activity history
• GPS routes and location data
• Heart-rate, cadence, speed, distance, elevation, calorie and step data
• Health Connect and connected-provider data stored by Runome
• Derived metrics, training-load estimates, trends and insights
• Settings and training preferences
• Provider access and refresh tokens
• Friend relationships, challenges and account-linked social content
• Account-linked product-usage analytics

03Information that may be retained

Business League Oy may retain limited information where required by law or reasonably necessary for accounting, transaction records, security, fraud prevention or legal claims. Retained information is restricted to those purposes and kept only for the required period. Deletion may take time to propagate through limited backup-retention systems.

04Cancel subscriptions separately

05Contact

Questions about account deletion or privacy can be sent to support@runome.com.

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